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This Author published in this journals
All Journal Journal of Dentistry Indonesia Indonesian Journal of Pharmaceutical Science and Technology Jurnal Farmasi Klinik Indonesia Journal Of Syiah Kuala Dentistry Society
Faisal Kuswandani
Universitas Padjajdaran
Computer Science & IT Dentistry Health Professions Medicine & Pharmacology

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Journal : Jurnal Farmasi Klinik Indonesia

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Pharmacy staffing and workload in RSGM Unpad using Workload Indicators of Staffing Needs (WISN) method Faisal Kuswandani; Dwintha Lestari; Felisha F. Balafif
Indonesian Journal of Clinical Pharmacy Vol 10, No 3 (2021)
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15416/ijcp.2021.10.3.198

Abstract

Introduction : One of the challenges in the health facility is the balance between the number of staff and workloads to achieve quality, effectiveness and efficiency. Developing countries that have limited resources and budgets finds out difficult to achieve it. This study aims to analyze the workload at Pharmacy RSGM Unpad using the Workload Indicators of Staffing Needs (WISN) from the World Health Organization (WHO). Methodology: The study employed descriptive cross-sectional design and the Workload Indicator of Staffing Needs (WISN) methodology. Conducted in May 2020. We utilized observations, discussion and interviews to obtain information from staff; document review from hospital's records in 2019. Results :  Available work time in a year were 97440 minutes. As a result, the staffing needed  the Inpatient-outpatient department in Pharmacy RSGM Unpad were 4 people and in the logistic-purchasing department in Pharmacy RSGM Unpad were 2 people. The WISN ratio was obtained at 1.17 (> 1) which means the workload and number of staff at Pharmacy RSGM Unpad were not appropriate (overstaff). Conclusion : Based on the analysis using the WISN method, the number of staff in the Pharmacy RSGM Unpad is overstaff the existing workload. The Pharmacy RSGM Unpad can redistribute staff and develop pharmaceutical satellites to increase effectiveness and efficiency.
Co-Authors Amatul Firdaustia PRATIWI Ani M Maskoen, Ani M Dwintha Lestari Felisha F. Balafif Hening Tjaturina Pramesti Satari, Mieke H